{"id":3881,"date":"2025-05-20T15:34:25","date_gmt":"2025-05-20T21:34:25","guid":{"rendered":"https:\/\/notiz.co.cr\/?page_id=3881"},"modified":"2025-05-20T15:45:16","modified_gmt":"2025-05-20T21:45:16","slug":"devoluciones-garantias","status":"publish","type":"page","link":"https:\/\/notiz.co.cr\/?page_id=3881","title":{"rendered":"Devoluciones &#038; Garant\u00edas"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3881\" class=\"elementor elementor-3881\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-269375d e-flex e-con-boxed e-con e-child\" data-id=\"269375d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e30c28f elementor-widget elementor-widget-shortcode\" data-id=\"e30c28f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f0e7be6 elementor-widget elementor-widget-heading\" data-id=\"f0e7be6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Devoluciones &amp; Garant\u00edas\n\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c78f6cd e-flex e-con-boxed e-con e-parent\" data-id=\"c78f6cd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0eac391 elementor-widget elementor-widget-text-editor\" data-id=\"0eac391\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; font-size: 16px; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol'; margin-block-end: 24px;\">Realizar una devoluci\u00f3n o tramitar una garant\u00eda en Notiz es f\u00e1cil. Sigue estos pasos:<\/p><p style=\"font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-size: 16px; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol'; margin-block-end: 24px; font-weight: 400;\">\u00a0<span style=\"font-weight: bold; font-family: inherit; font-size: inherit; font-style: inherit; font-variant-ligatures: inherit; font-variant-caps: inherit;\">Paso 1 (Solicitud):\u00a0<\/span><span style=\"font-family: inherit; font-size: inherit; font-style: inherit; font-variant-ligatures: inherit; font-variant-caps: inherit; font-weight: inherit;\">Env\u00eda tu solicitud de devoluci\u00f3n o garant\u00eda al correo\u00a0<\/span><a style=\"transition: 0.12s cubic-bezier(0.455, 0.03, 0.515, 0.955); color: #e8363c; font-family: inherit; font-size: inherit; font-style: inherit; font-variant-ligatures: inherit; font-variant-caps: inherit; font-weight: inherit;\" href=\"mailto:info@notiz.co.cr\"><span style=\"font-weight: bold;\">info@notiz.co.cr<\/span><\/a><span style=\"font-family: inherit; font-size: inherit; font-style: inherit; font-variant-ligatures: inherit; font-variant-caps: inherit; font-weight: inherit;\">. Ten en cuenta que\u00a0<\/span><a style=\"transition: 0.12s cubic-bezier(0.455, 0.03, 0.515, 0.955); color: #e8363c; font-family: inherit; font-size: inherit; font-style: inherit; font-variant-ligatures: inherit; font-variant-caps: inherit; font-weight: inherit;\" href=\"https:\/\/www.unimart.com\/pages\/centro-de-ayuda?a=Como-funcionan-las-garantias---id--shUwTHVpR8GubmXToTWMxw\"><span style=\"font-weight: bold;\">algunas marcas<\/span><\/a><span style=\"font-family: inherit; font-size: inherit; font-style: inherit; font-variant-ligatures: inherit; font-variant-caps: inherit; font-weight: inherit;\">\u00a0requieren que la garant\u00eda sea procesada directamente con ellos, de igual forma te guiaremos en el proceso.<\/span><\/p><p style=\"font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; font-size: 16px; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol'; margin-block-end: 24px;\"><span style=\"font-weight: bold;\">Paso 2 (Aprobaci\u00f3n o Rechazo de Solicitud):\u00a0<\/span>En un m\u00e1ximo de 48 horas h\u00e1biles, aprobaremos o rechazaremos tu solicitud. Cuanta m\u00e1s informaci\u00f3n nos brindes, m\u00e1s r\u00e1pido podremos procesarla.<\/p><p style=\"font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; font-size: 16px; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol'; margin-block-end: 24px;\"><span style=\"font-weight: bold;\">Paso 3 (Env\u00edo de Producto):\u00a0<\/span>Una vez aprobada tu solicitud, deber\u00e1s enviar el producto a Notiz. Nosotros no cubrimos los gastos de env\u00edo.<\/p><p style=\"font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; font-size: 16px; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol'; margin-block-end: 24px;\"><span style=\"font-weight: bold;\">Paso 4 (Resoluci\u00f3n):<\/span>\u00a0Al recibir el producto, realizaremos una inspecci\u00f3n r\u00e1pida de su estado f\u00edsico y procederemos con la resoluci\u00f3n, que puede ser de una de las siguientes maneras:<\/p><p style=\"font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; font-size: 16px; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol'; margin-block-end: 24px;\">\u00a0<span style=\"font-weight: bold; font-family: inherit; font-size: inherit; font-style: inherit; font-variant-ligatures: inherit; font-variant-caps: inherit;\">Reintegro con Tarjeta de Regalo:\u00a0<\/span><span style=\"font-family: inherit; font-size: inherit; font-style: inherit; font-variant-ligatures: inherit; font-variant-caps: inherit; font-weight: inherit;\">Se emite inmediatamente.<\/span><\/p><ul style=\"margin-top: 0cm; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; font-size: 16px; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol'; padding-inline-start: 40px; margin-block-end: 24px;\" type=\"disc\"><li><span style=\"font-weight: bold;\">Reintegro de dinero:<\/span>\u00a0El tiempo de procesamiento depende del m\u00e9todo de pago utilizado.<\/li><li><span style=\"font-weight: bold;\">Nueva orden con producto:<\/span>\u00a0Se genera en un m\u00e1ximo de 24 horas h\u00e1biles a partir de brindada la resoluci\u00f3n.<\/li><li><span style=\"font-weight: bold;\">Reparaci\u00f3n o reemplazo del producto:<\/span>\u00a0Se env\u00eda a reparaci\u00f3n el producto se considerarse que existe un da\u00f1o de f\u00e1brica o se cambia por uno nuevo de mismo modelo.<\/li><\/ul><p style=\"font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; font-size: 16px; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol'; margin-block-end: 24px;\">\u00a0<span style=\"font-weight: bold; font-family: inherit; font-size: inherit; font-style: inherit; font-variant-ligatures: inherit; font-variant-caps: inherit;\">\u00a0Importante<\/span><\/p><ol style=\"margin-top: 0cm; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; font-size: 16px; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol'; padding-inline-start: 40px; margin-block-end: 24px;\" start=\"1\" type=\"1\"><li>Haremos todo lo posible por acomodar la preferencia de resoluci\u00f3n que seleccionaste en la solicitud, pero la opci\u00f3n final podr\u00eda ser diferente.<\/li><li>La aprobaci\u00f3n de la solicitud no garantiza que realicemos un reintegro o cambio. Si la informaci\u00f3n descrita en la solicitud no coincide con la realidad del producto f\u00edsico una vez lo inspeccionemos, te podemos devolver el producto recibido.<\/li><li>Si encontramos alg\u00fan fallo adicional al descrito en la solicitud, el tiempo de resoluci\u00f3n podr\u00eda extenderse hasta 22 d\u00edas h\u00e1biles.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Devoluciones &#038; Garant\u00edas Realizar una devoluci\u00f3n o tramitar una garant\u00eda en Notiz es f\u00e1cil. Sigue estos pasos: \u00a0Paso 1 (Solicitud):\u00a0Env\u00eda tu solicitud de devoluci\u00f3n o garant\u00eda al correo\u00a0info@notiz.co.cr. Ten en cuenta que\u00a0algunas marcas\u00a0requieren que la garant\u00eda sea procesada directamente con ellos, de igual forma te guiaremos en el proceso. Paso 2 (Aprobaci\u00f3n o Rechazo de [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3881","page","type-page","status-publish","hentry"],"blocksy_meta":[],"_links":{"self":[{"href":"https:\/\/notiz.co.cr\/index.php?rest_route=\/wp\/v2\/pages\/3881","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/notiz.co.cr\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/notiz.co.cr\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/notiz.co.cr\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/notiz.co.cr\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=3881"}],"version-history":[{"count":5,"href":"https:\/\/notiz.co.cr\/index.php?rest_route=\/wp\/v2\/pages\/3881\/revisions"}],"predecessor-version":[{"id":3889,"href":"https:\/\/notiz.co.cr\/index.php?rest_route=\/wp\/v2\/pages\/3881\/revisions\/3889"}],"wp:attachment":[{"href":"https:\/\/notiz.co.cr\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3881"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}